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Persona pour la conception de systèmes complexes résilients

Abstract : The sociotechnical systems are resilient when they have the capacity to face unforeseen situations without precedent, for which safety was not specified. Their four functions are: to avoid the accident, to resist vis-à-vis an accident, to adapt, to restore a viable and stable situation after an accident. We propose to adopt and adapt the concept of persona to formulate the functional and non-functional characteristics of operators of complex systems. This application enables us to identify design solutions for the functions "to avoid" and "to adapt" resilience, and to outline impacts on system architecture and system HCI.
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https://hal-uphf.archives-ouvertes.fr/hal-03325554
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Submitted on : Wednesday, August 25, 2021 - 9:04:10 AM
Last modification on : Tuesday, October 19, 2021 - 4:13:56 PM

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Jean-René Ruault, Christophe Kolski, Frédéric Vanderhaegen. Persona pour la conception de systèmes complexes résilients. Ergo'IHM '12, Oct 2012, Biarritz, France. pp.17-24, ⟨10.1145/2652574.2653403⟩. ⟨hal-03325554⟩

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