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Towards advanced security engineering for enterprise information systems: Solving security, resilience and usability issues together within improvement of user experience

Abstract : In our era of the service industry, information systems play a major place, even a vital position for businesses, organizations and individuals. Information systems are facing new ongoing security threats, more sophisticated and of different natures. In this context, it is important to prevent attackers from achieving their outcomes, manage the inevitable breaches, and minimize their impacts. Security practices must be conducted in an engineering framework; engineering of security has to be improved. For this, it is proposed to develop innovative and broad systemic approaches that operate together on several axes, by improving user experience. We track and solve Resilience, Security and Usability issues jointly in enterprise information systems. In this paper, we position socio-technical systems according to well-known information systems of enterprises and organizations. We treat the paradigms of socio-technical systems and we focus on the interplay between resilience, security and usability. A case study illustrates the proposed approach; it details the elaboration of design patterns for improving user experience. © Springer International Publishing AG 2017.
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Submitted on : Wednesday, September 1, 2021 - 11:27:55 AM
Last modification on : Monday, May 16, 2022 - 1:08:14 PM

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Wilson Goudalo, Christophe Kolski, Frédéric Vanderhaegen. Towards advanced security engineering for enterprise information systems: Solving security, resilience and usability issues together within improvement of user experience. 18th International Conference on Enterprise Information Systems (ICEIS), Apr 2016, Rome, Italy. pp.436-459, ⟨10.1007/978-3-319-62386-3_20⟩. ⟨hal-03330787⟩

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