Towards a context based Evaluation Support System for Quality in Use assessment of mobile systems

Emna Ben Ayed (1) , Rim Magdich , Christophe Kolski (1) , Houcine Ezzedine (1)

1 LAMIH - Laboratoire d'Automatique, de Mécanique et d'Informatique industrielles et Humaines - UMR 8201

Mobile applications, which introduce a new style of interaction between the final user and the mobile systems, are used in different contexts of use. So, a context based evaluation of the Quality in Use (QinU) of such systems becomes required. In this work, we present a method towards supporting evaluators to assess QinU of mobile systems. We propose a context model that defines a set of contextual attributes for considering the mobility aspect during the evaluation. Also, we provide an evaluation support system that allows a quantitative measurement of criteria defined by ISO/IEC 25010 QinU model. We show that the continuous change of the context affects the use of a mobile system by presenting a series of evaluation results drawing on 6 user profile.

Mots clés: Mobile systems; Evaluation; Context; Quality in use

Domaines: Informatique mobile

Emna Ben Ayed, Rim Magdich, Christophe Kolski, Houcine Ezzedine. Towards a context based Evaluation Support System for Quality in Use assessment of mobile systems. IEEE International Conference on Systems, Man and Cybernetics (SMC 2016), Institute of Electrical and Electronics Engineers (IEEE), Oct 2016, Budapest, Hungary. pp.4350-4355, ⟨10.1109/SMC.2016.7844915⟩. ⟨hal-03350098⟩