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Integration of Subjective and Objective Usability Evaluation Based on IEC/IEC 15939: A Case Study for Traffic Supervision Systems

Abstract : Usability evaluation for interactive systems is one of the greatest interests for Human-Computer Interaction community. To support this evaluation, several subjective and objective methods have been proposed and applied in academy and industry. In this context, usability evaluators usually work with a lot of and different kind of data (e.g., ordinal values from questionnaires, performance rates, etc.) generated from different methods and tools and related to different usability criteria. In this paper, we propose to integrate these data in a single way to better support the quality evaluators’ decision-making for traffic supervision systems domain. We apply the measurement information model defined by ISO/IEC 15939 with the use of indicators in an interactive system evaluation environment. Four indicators are presented from their specifications to their application in the evaluation of a system from a company. These indicators integrate evaluation results from usability questionnaires, an automated ergonomic guidelines inspector, and an electronic informer.
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https://hal-uphf.archives-ouvertes.fr/hal-03400578
Contributor : Mylène Delrue Connect in order to contact the contributor
Submitted on : Monday, October 25, 2021 - 9:47:03 AM
Last modification on : Wednesday, November 3, 2021 - 5:22:18 AM

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Ahlem Assila, Káthia Marçal de Oliveira, Houcine Ezzedine. Integration of Subjective and Objective Usability Evaluation Based on IEC/IEC 15939: A Case Study for Traffic Supervision Systems. International Journal of Human-Computer Interaction, Taylor & Francis, 2016, 32 (12), pp.931-955. ⟨10.1080/10447318.2016.1220068⟩. ⟨hal-03400578⟩

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