Reactive Control System to Manage Strain Situations in Emergency Departments

Farid Kadri (1) , Sondès Chaabane (2) , Christian Tahon (2)

1 PIMM - Laboratoire Procédés et Ingénierie en Mécanique et Matériaux
2 LAMIH - Laboratoire d'Automatique, de Mécanique et d'Informatique industrielles et Humaines - UMR 8201

Current dysfunctions observed in emergency departments (EDs) are mainly due to the unsuitable organization, constraints and changes in their missions, as well as the mismanagement of process flows (patients, information’s, resources, etc.). This often results in strain situations. ED managers must master these problems, as well as the internal restructuring reflected by resource pooling, including technical platforms. To make these decisions, they need an adapted decision support system to anticipate and manage such situations. This paper focuses on the development decision-making model for reactive control of strain situations in EDs. The target is to help ED managers in the choice and the implementation of appropriate corrective actions to manage each potential occurrence of these situations. A case study is used to evaluate the reactive management of strain situations in the paediatric emergency department (PED) at Lille regional hospital centre, France

Mots clés: Emergency department; strain situations; reactive and proactive control; strain indicators; decision making

Domaines: Automatique / Robotique

Farid Kadri, Sondès Chaabane, Christian Tahon. Reactive Control System to Manage Strain Situations in Emergency Departments. 13th International Conference on Informatics in Control, Automation and Robotics, Jul 2016, Lisbonne, Portugal. pp.576-583, ⟨10.5220/0005988105760583⟩. ⟨hal-03411645⟩