Towards a global approach to solve social aspects of usability and acceptability, especially in Developing Countries

André Nendjo Ella , Martial Grislin (1) , Christophe Kolski (1)

1 LAMIH - Laboratoire d'Automatique, de Mécanique et d'Informatique industrielles et Humaines - UMR 8201

For a long time, only usability and utility were the main criteria considered in design and evaluation of the human-computer interfaces. That vision is now limited and presents a lot of inadequacies, especially in Developing Countries. Indeed, utility and usability which are technical and ergonomic dimensions, are used to the detriment of someimportant criteria such as social criteria, induced costs, and so on. This aspect of the things could not let indifferent AICADA, agency participating to the development of Africa. Our paper presents a way followed for the design and theevaluation of the human computer interfaces intended to the developing countries and in some case to the western countries. The way we suggest, is a new approach called PEOPLE'S CO. (Path Enclosing Operator's Participation and Logical Evaluation of Social Criteria and Others (usability, utility...). It is actually an approach of assistance based on the cultural constraints and the usability problems of HCI.

Mots clés: Human-Computer interface (HCI); Evaluation; Participation approach; Social criteria; Developing countries

Domaines: Informatique [cs]

André Nendjo Ella, Martial Grislin, Christophe Kolski. Towards a global approach to solve social aspects of usability and acceptability, especially in Developing Countries. XV European Annual Conference on Human Decision Making and Manual Control, 1996, Soesterbeg, Netherlands. ⟨hal-03414249⟩