Towards an integration of cognitive ergonomics concepts in knowledge based system development methodologies
Résumé
A Knowledge Based System (KBS) has to permit to one or more users, generally not experts, to solve problems concerning of human expertise. Present KBS development methods help designers to define systems which correctly function from expert competence point of view, but which have important deficiencies from interaction point of view with users. This paper presents basis of a methodology which views at once a co-operative approach between expert, user, computer engineer, human factors specialist and knowledge engineer for development of acceptable, useful and usable systems.
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