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Dissonance Engineering: A New Challenge to Analyse Risky Knowledge When using a System

Abstract : The use of information systems such as on-board automated systemsfor cars presents sometimes operational risks that were not taken into account withclassical risk analysis methods. This paper proposes a new challenge to assess risksby implementing an automated tool based on the dissonance engineering principle. Itconsists in analysing knowledge in term of dissonances. A dissonance is defined as aknowledge that sounds wrong, or in other words that may present conflicts. The paperfocuses on two kinds of dissonances: erroneous affordances when events can be relatedto erroneous actions and contradictory knowledge when the application of knowledgerelates to opposite actions. The proposed automated tool analyses the knowledge basecontent in order to detect possible dangerous affordances or contradictory knowledge.An example of application is given by using a limited number of simple rules relatedto the use of an Automated Speed Control (ASC) system for car driving
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Frédéric Vanderhaegen. Dissonance Engineering: A New Challenge to Analyse Risky Knowledge When using a System. International Journal of Computers, Communications and Control, Agora University of Oradea, 2014, 9 (6), pp.776-785. ⟨10.15837/ijccc.2014.6.1484⟩. ⟨hal-03430085⟩



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