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Reverse Engineering of the Web Documentary Find Me in Kakuma: The Methodological Stalemate of User Experience Design

Abstract : This article presents results of a reverse engineering study of the web documentary Find Me in Kakuma. This study is based on an ergonomic audit conducted with the production team in order to enhance user experience. This action research allowed us to apprehend the strengths and the limitations of the design methodology put into place by the professionals involved (author, director, producer, designers and developers). The aim of the analysis is to explore the socio-technical and semio-pragmatic controversies that condition user experience design. This case study also demonstrates the absence of a formalized methodological framework for the creation of interactive audiovisual narration.
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https://hal-uphf.archives-ouvertes.fr/hal-03794540
Contributor : Mylène Delrue Connect in order to contact the contributor
Submitted on : Monday, October 3, 2022 - 12:31:44 PM
Last modification on : Sunday, December 4, 2022 - 5:38:02 PM

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Samuel Gantier, Antonin Jousse. Reverse Engineering of the Web Documentary Find Me in Kakuma: The Methodological Stalemate of User Experience Design. Études de communication - Langages, information, médiations, 2020, 54, pp.179-202. ⟨10.4000/edc.10382⟩. ⟨hal-03794540⟩

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