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Design Principles of Web-based Services in Large-Scale e-Logistics Processes

Abstract : E-logistics is defined to be the mechanism of automating the logistics processes and providing an integrated, end-to-end fulfillment and supply chain management service to the players of logistics processes. In this article, we take a look at the design of Web-based Services in the area of e-logistics. We describe our ongoing research investigations aimed at defining a user-centered design approach that uses the concept of persona to analyze and model the future users. It aims also at deriving a conceptual design and prototypes from the different persona. The approach has been applied to identify, define and design Web services in a large-scale complex logistics system used by a large food company.
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Submitted on : Thursday, November 18, 2021 - 2:22:27 PM
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Djilali Idoughi, Christophe Kolski, Ahmed Seffah. Design Principles of Web-based Services in Large-Scale e-Logistics Processes. 12th IFAC Symposium on Large Scale Systems: Theory and Applications, Jul 2010, Villeneuve D'Ascq, France. pp.213-218, ⟨10.3182/20100712-3-FR-2020.00036⟩. ⟨hal-03434810⟩



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